Legal

Refund Policy

Understanding our policies regarding cancellations and refunds.

Last updated: March 1, 2026

1. General Policy

We strive to provide the best possible educational content and experience. However, we understand that circumstances may change.
This Refund Policy outlines the conditions under which refunds may be granted for our digital products, subscriptions, and services.

2. Digital Products and Subscriptions

Due to the nature of digital products and instant access to our study materials, all sales are generally considered final.
However, if you experience technical issues that prevent you from accessing the purchased content, and our support team cannot resolve them within 48 hours, a refund may be issued.

3. Refund Request Process

To request a refund, you must contact our support team within 7 days of your purchase.
Please provide your order details, registered email address, and a detailed explanation of why you are requesting a refund.
Refund requests submitted after 7 days from the date of purchase will not be considered.

4. Exceptional Circumstances

Refunds may be granted in exceptional circumstances, such as accidental duplicate purchases or unauthorized transactions.
In such cases, please contact us immediately upon noticing the charge.

5. Processing Refunds

Approved refunds will be processed within 7-10 working days.
The refund will be credited back to the original method of payment used for the purchase.

6. Changes to This Policy

We reserve the right to modify this Refund Policy at any time.
Any changes will be effective immediately upon posting on this page.

Website Ownership & Contact

Medical Physics Help Desk is owned and provided by Raviraj Shankarbhai Patel. The website and technical operations are managed by Sachin Sudhirbhai Patel, who is an authorized representative. Payments are processed through the authorized Cashfree merchant account of Sachin Sudhirbhai Patel.

Support email: info@medicalphysicshelpdesk.com
Phone: +91 84603 99989
Refund requests: info@medicalphysicshelpdesk.com

Need help with a purchase? Contact us or email info@medicalphysicshelpdesk.com

2. Digital Products and Subscriptions

Due to the nature of digital products and instant access to our study materials, all sales are generally considered final.

However, if you experience technical issues that prevent you from accessing the purchased content, and our support team cannot resolve them within 48 hours, a refund may be issued.

Website Ownership & Contact